1. Report -

    We spoken with up to 80 patients / carers about their experience with District Nursing Service within the Wigan Borough
  2. Report -

    This report explores the views and experiences of the Wigan Borough residents relating to end of life care. It is intended to inform the Care of the Dying Strategy that is being developed by the Wigan Clinical Commissioning Group & local partners.
  3. Advice and Information -

    Falling as we get older is quite common, and although most falls don't cause serious injury they can leave us feeling quite distressed. The good news is there are lots of things you can do to stay steady on your feet.
  4. Advice and Information -

    If you need social care, whether that's home adaptations or a care home, a care needs assessment is the first step.
  5. News -

    The NHS is expanding a self-monitoring service which is helping to support people at home who have been diagnosed with coronavirus and are most at risk of becoming seriously unwell.
  6. Advice and Information -

    This article explains what personal health budgets are and how they are helping people to get care and support.
  7. Advice and Information -

    Some people with long-term complex health needs qualify for free social care arranged and funded solely by the NHS. This is known as NHS continuing healthcare.
  8. Advice and Information -

    Information and advice around health and social care
  9. Advice and Information -

    The Big Conversation is a five year project to shape the future of health and care As part of this, they are having an ongoing cycle of engagement working with people ,communities find out what is important to people with regards to their health.
  10. Report -

    Together we’re making health and social care better
  11. Advice and Information -

    Tips to help you stay well this winter and get the care you need.
  12. Advice and Information -

    The continuing cost of living crisis is adversely affecting people's physical and mental wellbeing.
  13. News -

    Winter Wise. A guide to keeping well this winter
  14. News -

    Include items like a bottle of infant or children’s paracetamol (Calpol) or Ibuprofen, thermometer and plasters so you’re ready to come to their rescue at short notice.
    Check out our handy 3-step guide to keep your family healthy, safe and well this winter 👉 www.gmintegratedcare.org.uk/3-steps-to-keep-healthy #GTKWTG
  15. Report -

    “Over the last quarter HWWL has ensured representation on an increasing
    number of committees and groups. The Chair and Chief Officer have a
    place on the ICS and ICB forums where we can ensure engagement
    and inclusion of public opinion is embedded into service design.
  16. Advice and Information -

    The number of people being cared for in their own homes is increasing but what should you expect from home care services?
  17. Report -

    Policy & Procedure for the Appointment of Authorised Representatives at Healthwatch Wigan and Leigh
  18. Report -

    Healthwatch Wigan and Leigh hosted an Open Board Meeting which allowed members of the public to come and listen to upcoming projects and priorities which were discussed by Board Directors and staff.
  19. News -

    Do you care about your local health and social care services? Do you have a strategic background and want to make a difference within your local community? If the answer is YES then you could be interested in joining our Board
  20. Blog -

    Read Sheila's story about why she chooses to volunteer with the Healthwatch Wigan and Leigh team
  21. Report -

    Healthwatch Wigan and Leigh team of authorised representatives visited Leigh Family Practice to conduct an enter and view report. Within this report it sets outs; key findings, summary and results of the enter and view visit.
  22. Report -

    Healthwatch Wigan and Leigh team of authorised representatives visited Dr. Khatri & Partners Surgery to conduct an enter and view report. Within this report it sets outs; key findings, summary and results of the enter and view visit.
  23. Blog -

    Volunteers have a key part to play in helping us speak to as many people as possible within the Wigan Borough. Our volunteers are a vital part of our organisation, they bring valuable skills and knowledge to Healthwatch Wigan and Leigh.
  24. Report -

    This policy says how people can complain about our work if they need to - this policy sets out the formal process of making a complaint.
  25. Report -

    Healthwatch Wigan and Leigh team of authorised representatives visited Atherleigh Park to conduct an enter and view report. Within this report it sets outs; key findings, summary and results of the enter and view visit.
  26. Report -

    Throughout 2019-2020, we engaged with 1,295 people across the Wigan Borough regarding their experiences with health and social care. This report highlights our activities within 2019-2020.
  27. News -

    Give feedback on health and social care services to support the NHS #BecauseWeAllCare
  28. Blog -

    A quick update to let you know our holiday plans.
  29. News -

    We want to know what YOU think Healthwatch should be focusing on over the next 12 months and why.
  30. News -

    Every year Healthwatch Wigan and Leigh (HWWL) puts in place a work plan that sets out what we are going to focus on to ensure our work reflects the issues that matter to local people.
  31. News -

    Could you be a volunteer member of the Healthwatch Wigan & Leigh Advisory Committee?
  32. News -

    We are recruiting up to 16 volunteers to form an Advisory Committee who will review issues relating to Healthwatch in detail and make recommendations regarding its independence, transparency and openness.
  33. Report -

    Throughout 2020-2021, we engaged with 2,872 people across the Wigan Borough regarding their experiences with health and social care. This report highlights our activities within 2020-2021.
  34. News -

    Healthwatch Wigan and Leigh would like to hear about your experience of accessing care through your GP Practice.
  35. Blog -

    In this patient story, we follow Mabel and her experience accessing dressing changes and wound care after her hospital discharge.
  36. Report -

    Wigan Borough Healthwatch CIC Financial Reserves Policy
  37. Report -

    An engagement outcome report on people's experiences of using NHS 111 from the Wigan Borough CCG.
  38. Report -

    This edition of Healthwatch Wigan and Leigh's quarter 3 newsletter is now available to read and includes the following updates and features:
  39. Report -

    In this post we will be going through the complaints and query policy of Healthwatch Wigan and Leigh, the things WE can do for YOU, how we manage data protection, and any contact information you will need.