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Advice and Information -
Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide. -
Advice and Information -
Take a look at what the guidance around visiting your loved ones in care homes means in practice. -
News -
Have you or a loved one been living in a Wigan Borough care home during the COVID-19 pandemic? We'd like to hear your experiences. -
Advice and Information -
Information and advice around health and social care -
Report -
Together we’re making health and social care better -
News -
This report contains the findings of a project undertaken to explore the current situation in care homes in accessing health and adult social care services. This was in response to anecdotal reports to Healthwatch Wigan and Leigh that some services were still running pandemic style models of service delivery. -
News -
Winter Wise. A guide to keeping well this winter -
Report -
“Over the last quarter HWWL has ensured representation on an increasing
number of committees and groups. The Chair and Chief Officer have a
place on the ICS and ICB forums where we can ensure engagement
and inclusion of public opinion is embedded into service design.
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Report -
Throughout the year we look at the issues that are important to you. We are currently in quarter three, this quarter focuses on information collected from October to December 2019 -
Report -
Policy & Procedure for the Appointment of Authorised Representatives at Healthwatch Wigan and Leigh -
Report -
Healthwatch Wigan and Leigh hosted an Open Board Meeting which allowed members of the public to come and listen to upcoming projects and priorities which were discussed by Board Directors and staff. -
News -
Do you care about your local health and social care services? Do you have a strategic background and want to make a difference within your local community? If the answer is YES then you could be interested in joining our Board -
Blog -
Read Sheila's story about why she chooses to volunteer with the Healthwatch Wigan and Leigh team -
Report -
Healthwatch Wigan and Leigh team of authorised representatives visited Leigh Family Practice to conduct an enter and view report. Within this report it sets outs; key findings, summary and results of the enter and view visit. -
Report -
Healthwatch Wigan and Leigh team of authorised representatives visited Dr. Khatri & Partners Surgery to conduct an enter and view report. Within this report it sets outs; key findings, summary and results of the enter and view visit. -
Blog -
Volunteers have a key part to play in helping us speak to as many people as possible within the Wigan Borough. Our volunteers are a vital part of our organisation, they bring valuable skills and knowledge to Healthwatch Wigan and Leigh. -
Report -
This policy says how people can complain about our work if they need to - this policy sets out the formal process of making a complaint. -
Report -
Healthwatch Wigan and Leigh team of authorised representatives visited Atherleigh Park to conduct an enter and view report. Within this report it sets outs; key findings, summary and results of the enter and view visit. -
Report -
Throughout 2019-2020, we engaged with 1,295 people across the Wigan Borough regarding their experiences with health and social care. This report highlights our activities within 2019-2020. -
News -
Give feedback on health and social care services to support the NHS #BecauseWeAllCare -
Blog -
A quick update to let you know our holiday plans. -
News -
We want to know what YOU think Healthwatch should be focusing on over the next 12 months and why. -
News -
Every year Healthwatch Wigan and Leigh (HWWL) puts in place a work plan that sets out what we are going to focus on to ensure our work reflects the issues that matter to local people. -
News -
Could you be a volunteer member of the Healthwatch Wigan & Leigh Advisory Committee? -
News -
We are recruiting up to 16 volunteers to form an Advisory Committee who will review issues relating to Healthwatch in detail and make recommendations regarding its independence, transparency and openness.
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Report -
Throughout 2020-2021, we engaged with 2,872 people across the Wigan Borough regarding their experiences with health and social care. This report highlights our activities within 2020-2021. -
News -
Healthwatch Wigan and Leigh would like to hear about your experience of accessing care through your GP Practice. -
Blog -
In this patient story, we follow Mabel and her experience accessing dressing changes and wound care after her hospital discharge. -
Report -
Wigan Borough Healthwatch CIC Financial Reserves Policy -
Report -
An engagement outcome report on people's experiences of using NHS 111 from the Wigan Borough CCG. -
Report -
This edition of Healthwatch Wigan and Leigh's quarter 3 newsletter is now available to read and includes the following updates and features:
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Report -
In this post we will be going through the complaints and query policy of Healthwatch Wigan and Leigh, the things WE can do for YOU, how we manage data protection, and any contact information you will need. -
Report -
Our board meets every six weeks to discuss local health and social care issues, and use what people are telling us to make decisions for our Healthwatch. Download minutes from our meeting from the 7th September 2020. -
Report -
Our board meets bi-monthly to discuss local health and social care issues, and use what people are telling us to make decisions for our Healthwatch. Download minutes from our meeting from the 27th September 2021. -
Report -
Our board meets bi-monthly to discuss local health and social care issues, and use what people are telling us to make decisions for our Healthwatch. Download minutes from our meeting from the 29th January 2022.