Information and Signposting Service

Healthwatch Wigan and Leigh will provide patients, carers, their families and any member of the local community with clear, straightforward and up-to-date information regarding their rights and choices in health and social care.

For example:

  • You may need help finding an NHS dentist
  • You may want support in changing your GP
  • You may need information on care homes for a family member

We can also signpost you to organisations that can help with complaints you may have with health and social care services.

For example:

  • You may be unhappy with a health and social care service or want to make a complaint

How to use the information and signposting service

If you have a request for information or advice please use the following methods to contact us:
By email: info@healthwatchwiganandleigh.co.uk
Tel: 01942 834666
By post: Healthwatch Wigan, Ashland House, Dobson Park Way, Ince In Makerfield, Wigan, WN2 2DX

Personal callers are only accepted STRICTY BY APPOINTMENT ONLY. Please contact us if you wish to make an appointment.
You may find the links below useful

 

5 Boroughs Partnership NHS Foundation Trust

If you would like to give any comments or feedback you can do so by clicking here

North West Ambulance Service (NWAS)
http://www.nwas.nhs.uk/talking-to-us/enquiries,-feedback-and-complaints/complaints/

Wigan Council
https://www.wigan.gov.uk/Council/Contact-us/Council-Complaints.aspx

Greater Manchester West Mental Health NHS Foundation Trust (GMW)
https://www.gmw.nhs.uk/customer-care

Wigan Clinical Commissioning Group
http://www.wiganboroughccg.nhs.uk/here-to-help/complaints-and-concerns

Wrightington, Wigan and Leigh NHS Foundation Trust
http://www.wwl.nhs.uk/contact_us/default.aspx

NHS England
https://www.england.nhs.uk/contact-us/complaint/

Greater Manchester Police
http://www.gmp.police.uk/content/section.html?readform&s=82F7180678B2144F80257DF600335122

Bridgewater NHS FT Community Healthcare
http://www.bridgewater.nhs.uk/aboutus/patientservices/

Care Quality Commission
http://www.cqc.org.uk/

Local Government Ombudsman
http://www.lgo.org.uk/making-a-complaint/

Parliamentary and Health Service Ombudsman
http://www.ombudsman.org.uk/make-a-complaint

Parliamentary and Health Service Ombudsman
Complain for Change website
http://www.ombudsman.org.uk/complain-for-change/home